Last updated: July 2026
Cancellation Policy
Last updated: July 2026
Cancelling an Order
If you need to cancel or reschedule a booked training session, please contact us as soon as possible at [email protected] or 504-782-6340. We will do our best to accommodate schedule changes where possible.
Subscription Cancellation
For recurring or package-based training subscriptions, you may cancel at any time by contacting us. Cancellation will take effect at the end of the current billing period.
Refunds Upon Cancellation
Refunds for prepaid sessions or packages are issued on a case-by-case basis. If a session is cancelled by In Phase Training, you will be offered a reschedule or a full refund. If you cancel within a reasonable notice period, we will work with you to reschedule or issue a credit.
Access to Digital Products
For digital products or downloadable training content, access is provided immediately upon purchase. Cancellation of digital product access is subject to the refund policy on this site.
Contact Us
If you have any questions about this Cancellation Policy, you can reach us at [email protected] or 504-782-6340.