How long do I have to return an item for a refund?

You have 30 days from delivery to return an item for a full refund.

What condition must items be in to qualify for a refund?

Items must be unused, in their original condition, and in the original packaging.

How do I start a return process?

Contact us to initiate a return. We will provide instructions and a return address.

When will I receive my refund after returning an item?

Refunds are processed within a few business days after we receive and inspect the returned item.

Refund Policy: 30-Day Full Refund Guarantee

Refund Policy

Last updated: July 2026

Refund Policy

Last updated: July 2026

Eligibility for Refunds

Refunds are available for training sessions, packages, and products purchased from In Phase Training under the conditions described on this page. Eligibility depends on the type of purchase and the timing of your request.

How to Request a Refund

To request a refund, please contact us at [email protected] or 504-782-6340 with your order details and the reason for your request. We will review your request and respond within a reasonable time.

Refund Processing Time

Approved refunds are processed to the original payment method within 5-10 business days, depending on your payment provider.

Non-Refundable Items

Sessions that have already been completed, digital content that has been fully accessed or downloaded, and certain promotional purchases may not be eligible for a refund.

If you have any questions about this Refund Policy, you can reach us at [email protected] or 504-782-6340.

Refund Policy

Last updated: July 2026

Refund Policy

Last updated: July 2026

Eligibility for Refunds

How to Request a Refund

To request a refund, please contact us at [email protected] or 504-782-6340 with your order details and the reason for your request. We will review your request and respond within a reasonable time.

Refund Processing Time

Approved refunds are processed to the original payment method within 5-10 business days, depending on your payment provider.

Non-Refundable Items

Sessions that have already been completed, digital content that has been fully accessed or downloaded, and certain promotional purchases may not be eligible for a refund.

If you have any questions about this Refund Policy, you can reach us at [email protected] or 504-782-6340.